Guide · 8 min read

AI-era CRO metrics: what to report to the board

Board decks are catching up to the AI-native motion. Two metrics are new; three old ones are dead.

The two new metrics

  • AI-assisted pipeline share (out of total generated)
  • Agent utilization vs planned capacity

The three dead ones

  • Activity per rep
  • Demos booked
  • Emails sent

The narrative

Board wants efficiency and predictability. Show both, with agent leverage as the story that connects them.

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