The unified model
- Lead score visible to both teams with live reasoning
- Attribution with weighted multi-touch, refreshed weekly
- Shared definition of MQL, SQL, opportunity
Where it breaks
Ownership of the model. Neither side wants the other to control it. Put it under RevOps or the CRO.
What lifts
Lead handoff response time drops from hours to minutes. Sales rejection rate of MQLs drops 30-50%.