The $30M ceiling
Data quality. Agents were fine on 50 accounts; at 5,000 the CRM decay shows. Fix: dedicated data hygiene function.
The $75M ceiling
Multi-segment complexity. One agent config no longer fits all. Fix: per-segment agent variants + shared eval harness.
The $200M ceiling
Buyer expectations. Enterprise buyers demand more human touch. Fix: reserve AE bandwidth for high-touch and let AI carry the mid-tier.