Guide · 6 min read

AI call recording analysis: what to extract

The call recording is worthless if the insight doesn't reach the CRM. AI closes the last-mile problem — but only for structured fields.

What AI populates cleanly

Next steps and dates;;Named champion, decision maker, budget holder;;Explicit budget or timeline the buyer stated;;Competitor mentioned by name

What AI flags, not fills

  • Sentiment (too noisy)
  • Deal risk score (needs weekly rollup)
  • Any 'inferred' budget — always ask the AE to confirm

Governance

One writeback path, one owner, one weekly audit of extraction quality. Anything else drifts within a quarter.

See CoLive run this workflow live

Six named AI agents. One revenue engine. Talk to the founders — literally.