Guide · 7 min read

AI transparency with buyers: what to disclose

Disclosure fatigue is real. Buyers don't want to be told every email was AI-touched. Here's the practical rule.

When to disclose

  • Voice calls with an AI on the line
  • Any decision the AI made on the buyer's behalf
  • Anywhere required by law

When not to disclose

AE-drafted email that AI polished. AE-authored proposal AI helped structure. AI note-taking in a recorded meeting where recording was already disclosed.

The principle

Disclose the substance, not the syntax. Buyers care whether decisions were made by AI, not whether words were polished.

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